Coaching
"I found Michelle's coaching valuable and thought-provoking. As a result of the coaching, I have greater awareness of the issues and realise the different approaches available to me. She is able to give me constructive and impartial feedback that I don't get from people closer to me. She also helps me to prioritise and recognise what is important to me. She is open, genuine and trustworthy. If you are looking to develop yourself personally and in business, Michelle is a great partner and I strongly recommend her coaching." - CEO
"Working with Michelle has enabled me to identify and understand how I can overcome the barriers, both perceived and real, to achieving my career ambitions. Michelle has helped me to develop strategies and coping mechanisms for those times when I lack confidence - interview nerves are now a thing of the past. Michelle's calm and supportive approach is both uplifting and empowering. I now have the tools to market myself much more effectively. Michelle's coaching has helped me not only to move on from my current role, but to set more ambitious long term career goals that I firmly believe I can achieve. The long term benefits of coaching are invaluable and I wouldn't hesitate to recommend Michelle." - Service Manager
"I selected Michelle on the basis of her insight, her freshness, and her natural ability to combine the analytical and the intuitive, and my work with her more than exceeded my expectations. Her challenge and support during this period were instrumental in maximising my learning from the transition and ultimately in accelerating my success in meaningful new roles. Michelle works holistically while remaining relentlessly focussed on getting to the essence of an issue and moving towards solutions. She is both bold and gentle. If you are ready to make a difference in your life and work and looking for a coach who is committed to helping you do this, speak to Michelle." - Consultant
"Michelle coached me on various subjects over a period of 3 months during which she showed great sensitivity and respect for everything I brought to the table. She is a great listener and thanks to her own inner stillness and calm, created a safe space in which I could verbalise and explore my thoughts. By inspiring me into action and holding me accountable for the things I committed to doing, she helped me move forward on many things that I had seemed unachievable before our sessions." - Manager, Media Company
"Coaching helped to deal with my past negative emotions which have resulted in career progression and greater understanding of me which has assisted in achieving my goals. I found the coaching very helpful and Michelle an excellent coach. Michelle is a good listener and the exercises we did were thought provoking and pertinent to the areas we were working on. Michelle showed genuine concern and support to me as an individual during the coaching. I would recommend Michelle Cheng as an excellent coach who will help both individuals and organisations to develop successfully." - Group Controller
"I requested Michelle to be my coach in helping me work through the next phase of growth for my own personal development business. I knew Michelle's business background would be an asset within our coaching relationship. I was impressed with Michelle's professionalism and her determination to make sure that I obtained absolute clarity of my goals. Working with Michelle has been a pleasure, her enthusiasm and support for my project has been a great motivator and I look forward to continuing to work with this talented lady." - Director
"Michelle helped me on several occasions to revise assumptions and beliefs that were unhelpful. She asks deceptively simple questions which lead to powerful insights that enabled me to take action. Michelle is empathetic, sensitive and extremely client-focused." - Business development executive
"Brilliance Coaching was excellent in helping me to summarise where I am in my career and providing a valuable framework to help me formulate a course of action going forward. Michelle is an excellent listener and intervenes only where she can add value. I have no hesitation in recommending her services." - Director
"The sessions were genuinely useful. Michelle established good rapport and trust quickly and displayed highly developed listening skills throughout her intervention. I found the process challenging yet supportive." - Management consultant
"I was coached by Michelle over a number of sessions. What I appreciated most about her was her courage to help me to explore areas that would produce good learnings for me, and her diligence and interest on my behalf. She struck me as a thoughtful person with a great deal of insight, qualities that I really appreciated in a coach." - Executive Coach
"Michelle has a disarming way of absolutely accepting what you say and quietly getting you to reach much more deeply into yourself. Her trust of me and mine of her enabled me to leap forward. Thank you." - Project Officer
"Michelle is a very discerning and sensitive coach. Being coached by Michelle enabled me to gain more insight and a different perspective to my situations. Once on track I felt more able and energised to move things forward in my life and make a difference. I have benefited tremendously in a way that I could only have imagined. Thank you Michelle." - Healthcare professional
"I wanted to say how helpful I found our session. The experience of being listened to so closely helped me to clarify my thoughts and ideas, and your gentle insistence helped me to focus on what action I need to take to reach my goals. I would also say that your friendly approach made it easy to open up, and that you were professional throughout." - CEO
"Michelle's focus and rich questions have provided invaluable insights. She seeks clarity from the outset and facilitates the session to ensure productive outcomes. I found our time working together challenging, motivating and enjoyable." - Change and Communications Manager
"I came to Michelle as I was unsure what to do with an important event at work. Despite being a confident and positive person most of the time in my life, there are still periods where I will experience doubts and fear and in particular when it comes to get into contact with a senior executive person. She challenged my limiting beliefs in authority and position and made me realise that I could do it. She enabled me to take a step back and look at the bigger picture involved in the issue. Not only did Michelle coach me for the event, she also helped me to get clarity about where I want to be in my career and generate ideas about how to get there. As a result of coaching, I felt positive, confident and energised. Even my colleagues notice the different energy. If you are looking for a coach to develop your career, contact Michelle." - Business Analyst
"To be able to discuss my feelings and concerns to someone independent of the organisation for which I work has been helpful to see how colleagues would at times perceive me. The coach made me feel comfortable and confident to discuss very private and sensitive issues.
The coaching sessions gave me the opportunity to put into action a number of behavioural changes during supervision sessions with my staff and learn to listen a lot more." - Civil servant
"Having identified the need for a coach to support me in developing my career I had three main objectives when I started working with Michelle. Michelle supported me in thinking differently about my approach and reaction to events and how I could manage my preparation and responses.
She provided a safe environment for me to really think about how I could move forward and use different strategies whilst providing objective feedback. She has given me the confidence to try something new and different, which I hadn’t previously thought about." - Civil servant
"I would just like to say thank you in writing for your support over the four sessions.
I found the sessions to be supportive, impartial and objective. They enabled me to think through things more clearly, with you acting as a ‘sounding board’. I was particularly appreciative of the time you spent with me helping me through my focus on ‘emotions’ and how these contribute to communication. I found the probing, questioning and reflection within each session of real value, as they helped me to ‘step outside of myself’ and ‘move forward’ with a focus on ‘empathy’ towards others.
I also found the signposting to websites of great use and in particular the ‘inference’ ladder and ‘practising non violent communication’.
Although there were times when I found the experience challenging (both on and off phone), to my own beliefs and emotions, I did feel able to be open and honest during each session." - Officier
Workshops
"Michelle Cheng's style is very informal and conversational and puts people immediately at ease. This generates deep and challenging discussions surprisingly quickly. Michelle is good at keeping the group focused without losing any of that fun and relaxed style that is so important in getting people to participate wholeheartedly." - Jon Gore, Associate Consultant
"I found Michelle's session highly interactive and very useful. Within an hour I was able to see some of my limiting beliefs which were preventing me from achieving my next level in both professional and personal life. I recommend her to anyone that would like to take themselves to the next level." - Amir Ahmad, CEO of Txtfo.com
"I attended a coaching workshop run by Michelle Cheng in April 2007. Michelle's track record of sporting, academic and business success across multiple cultures immediately impressed me. In the crowded environment of executive coaching, Michelle's acheievements established solid credibility, and ensured that the group were interested and enthusiastic about her workshop from the outset.
During the workshop with a group of many different executive backgrounds, Michelle judged her content well, both in terms of quantity and subject matter. She showed considerable resilience, and willingness to flex her approach according to her audience. She was also able to stimulate the group to contribute and to become involved."- Mary Horgan, Independent Procurement Specialist
"Good course overall and very enjoyable. I don't think I was expecting this!!" - Tony Mason, Department of Work and Pensions
"Michelle's interactive presentation with role-plays challenges perceptions of how you interact with clients and within your social world. Especially interesting was the listening levels scale Michelle presented which cannot be ignored!" - Alison Davey, Real Eyes Marketing
"Exercises were really great. Really made me think openly, deeply, and then funnel to a goal."
"Useful to resolve some of my limiting factors."
"Well worth participating!!"
"(Michelle was) enthusiastic, knowledgeable and interactive."
"Some very good questions in a difficult environment."
"Clear, to the point, confident."
"Honest, credible in terms of delivery and style. Not judgemental."
"Friendly, has rapport with group."
"Made subject interesting, involved all students, made it humorous."
Brilliance Coaching - Bringing out the Best in People